Return & Exchange Policy
At PoshKits, we are committed to delivering premium quality products. Please read our return policy carefully before placing an order.
📦 Return at the Time of Delivery
‼️ If you refuse to receive the product or want to return it at the time of delivery, you must pay the delivery charge to the delivery agent.
Delivery charge is non-refundable under any circumstances.
🔄 Exchange Policy
We offer exchange only in the following cases:
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Wrong product delivered
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Size issue (must be reported immediately)
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Defective product
Exchange Conditions:
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Must inform us within 24 hours of receiving the product
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Product must be unused, unwashed, and in original condition
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Tag and packaging must remain intact
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Clear unboxing video is required as proof
Without an unboxing video, claims will not be accepted.
❌ Return Not Accepted If:
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Product is used or damaged by the customer
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Tag removed
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Complaint made after 24 hours
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No valid proof provided
🚚 Delivery Charge Policy
Delivery charges must be paid:
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If customer refuses delivery
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If returning at doorstep
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For exchange cases (unless product fault is from our side)
Important Note
We carefully check every product before shipment to ensure quality. We request customers to order responsibly.
Placing an order means you agree to our return and exchange policy.
PoshKits – Poshness In Style.
